It's got a decent throughput speed, usually, but it will *feel* much slower than technically the same speed ADSL, because of the sheer distance involved. 35,786 km above mean sea level, folks. Even light takes a while to do that distance. And it has to do that trip four times for each packet you send. (Up to satellite, down to gateway, internet, gateway to satellite, satellite to you.) This means you will have a latency of roughly a second on every action you take. This is noticeable.
The broadband guarantee means you get the equipment and a 1 year warranty. If anything serious goes wrong after that, and they can't resolve it remotely, then you have to agree to a call out fee that starts at $200, goes up with distance the tech has to travel. The cost of actually replacing any parts is horrifying as well. ~$1000 for the modem alone, and ~$3000 for all of it.
The dish is pretty damn securely seated, but it's also by necessity very precisely pointed. Satellites are really small when you are pointing at them from that far away.
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The broadband guarantee means you get the equipment and a 1 year warranty. If anything serious goes wrong after that, and they can't resolve it remotely, then you have to agree to a call out fee that starts at $200, goes up with distance the tech has to travel. The cost of actually replacing any parts is horrifying as well. ~$1000 for the modem alone, and ~$3000 for all of it.
The dish is pretty damn securely seated, but it's also by necessity very precisely pointed. Satellites are really small when you are pointing at them from that far away.
Stay tuned for the thrilling conclusion...